The Team

Joy Parker-Fleming (Senior Patient Advisor) Joy has been actively involved in the field of aesthetic plastic surgery, since 1989. She has extensive knowledge of the discipline having worked in surgical units across the UK and with a variety of surgeons globally. Her extensive and varied experience ranges from the delivery of patient care, accompanying patients to theatre, observing procedures and patient recovery, essentially meeting the needs of the patient until they were fully discharged. This care and support has generally continued long after the discharge from the surgeon's care, greatly enhancing the patient's recovery and level of satisfaction. Her advice is regularly sought after from the national press to TV companies researching for Cosmetic/Plastic surgery programmes. Joy has been an invited guest on numerous radio stations including, BBC Radio 2, Five Live, BBC Radio Scotland, with appearances on Channel 5, BBC Look North, the Kirsty Show, NBC, CNN, 5 Live news, and hosted her own series of one hour phone-in programmes on London's Spectrum radio. She is a featured personality on the Expertsonline website.

Francine Kaye Francine joined the Patient Advisory Team to advise patients on the science of looking good and feeling great. She brings the latest non-invasive technologies and anti-aging strategies that motivate patients to look and feel their best pre and post op. Her experience in the area of customised health and anti-aging solutions is invaluable in creating superior benefits from the inside out. Francine is the author of Time to Live, published by Hodder and is a regular feature writer for Woman and Home, Prima, Red, Psychologies, Lloyds TSB to name a few, among numerous publications Corporate clients include: Price Waterhouse Coopers, St James Partnership, Ernst & Young, BP, Nokia UK, Lloyds TSB, , JP Morgan, Orange, 20th Century Fox, BMW Headquarters, , Express Newspapers, Guinness - Diaego, Car Phone Warehouse, One-Tel, Dixon's, Holmes Place Health Clubs, Francine also maintains a client base of professional individuals, personal clients, entrepreneurs and young people.

Susan Hepburn GNEAH, MAHP, MNCH, MNCP. Accredited Hypnotherapist / Psychotherapist Susan has been practicing in Harley Street for 17 years. She has successfully treated many patients who have fears and phobias as well as smokers (now non-smokers) at her clinics, both in Harley Street and the City. Susan has been a PAS team member since 2000 and has been invaluable in helping many patients boost their self esteem in preparation to embark on a weight loss regime and in some cases obesity surgery. She has been invited as a guest on many TV and radio shows to discuss her stop smoking techniques and more recently to discuss her best selling book 'Stop Smoking in One Hour' published by Thorsons. These interviews include the following: Richard and Judy, This Morning, BBC Radio 5, Sky TV, Radio Scotland, ABC & CNN

Toni Russo RGN. RM. PGDip (Lead Nurse) Qualified 1987 at Thomas Guy School of Nursing, Guy's Hospital London. Toni has over 20 years experience within the NHS and private sector including bariatrics (obesity) plastic surgery, gynaecology, midwifery and post-operative recovery. PRIVATE PRACTICE Toni underwent specialist training at the Clinique de la Sauvegarde, Lyon, with Dr Vincent Frering. As a result, she established Euroband Associates and has worked as a Nurse Practitioner in Bariatric (obesity) surgery. Toni has her own independent private Harley Street practice undertaking the management of gastric bands for UK patients within a select group of European surgeons. She also manages a consortium of related health care professionals to ensure a comprehensive service within this area. Toni is an associate member of the British Obesity Surgery Society (BOSS) and frequently speaks to interested professionals such as GPs and a dietician involved in obesity management and actively promotes NHS banding services across the UK. Many of her patients require reconstructive surgery so has extended her private practice and now also works as the lead nurse/nurse advisor to Patient Advisory Service and a select group of London based plastic surgeons with clinical duties and ensuring care standards are strictly adhered to. She provides PAS patients with qualified clinical advice under the direction of your specific surgeon’s requirements. In addition to working with a variety of surgeons within the UK and Europe, all team members regularly travel to International and European conferences to ensure they remain fully updated and aware of the latest research and developments within the fields of anti-ageing medicine and cosmetic surgery.